Monday, November 12, 2012

How Not to Do Business by Email

email


"Fine Mass Keeps One's Word"

Besides blogging about business, I also blog about skin care. Somehow just the fact I have a blog with "skin" in the title got me added to a spam email list from Qingdao Ouqiang Chemical Industry Co.,Ltd. This company purports to be a "professional chemical manufacturer and exporter." Somehow they missed the part where "professional" companies don't spam random people with offers to sell them Glycol as well as making their email addresses public in the "to" field. There was no removal information on the email... in fact, this is not the first spam I have received from "Tina."

Last time I sent a polite reply asking to be removed and explaining I had nothing to do with any kind of beauty product manufacturing. I got a disrespectful reply and was informed rather than "getting angry" and "being rude," I should just delete the email. 

Today when I got another spam, I sent a reply to "Tina" saying it was rude to continue spamming me and that maybe people needed to know just how unprofessional Qingdao Ouqiang Chemical Company was. A visit to their website showed the slogan "Fine Mass Keeps One's Word," whatever that means. I think "Fine Mass" also doesn't spam people with unwanted sales pitches for Glycol.

When I tried to reply to "Tina" asking to be removed from the spam list, the email apparently went to her email list, but bounced back from her email address at ouqiangchem.com. Instead of hearing from "Tina," some choleric staffer at The SkinSpa Institute, sent me an angry reply for spamming "Tina's" spam list with my reply to Tina. Wow! I sure wouldn't go to The SkinSpa Institute if I wanted to relax!

China businesses are getting such a bad reputation in the US for shoddy products and dishonest practices, not to mention killing our pets with sub-standard pet products. Spamming random people with emails about products they have no interest in and no need for only makes it worse. Based upon my email dealings with the company, I would avoid Qingdao Ouqiang Chemical Company and any other spammers at all costs.